parley Platform Privacy Notice

This page describes what we collect when you use parley and how we keep that data protected. We collect personal information only when you register, deposit, or interact with our games—never more than necessary to verify your identity, process your transactions, and comply with applicable law.

Your data security is central to how we operate. We use SSL/TLS encryption to protect all information transmitted between your device and our servers. We do not sell your data to third parties. We store your account details, transaction history, and gaming activity securely and only share them with payment processors, fraud-prevention services, and regulators where the law requires it.

This notice applies to all account holders on parley, whether you're accessing our platform from Jakarta, Surabaya, Bandung, Medan, Semarang, or elsewhere. We've written it in plain language so you understand exactly what we do with your information.

What data we collect and how we use it

Personal information collected on parley

When you register for a parley account, we collect your full name, email address, date of birth, phone number, and an identity number (ID card or passport). We use this information to verify your identity, comply with anti-fraud and anti-money-laundering regulations, and contact you if we have questions about your account.

When you deposit funds, we collect information about your payment method. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record only that a transaction occurred—we do not store your account credentials with those services. If you deposit via mobile banking, local payment, online payment, or e-wallet, we record your transaction reference and the amount transferred. We never see or store your banking password.

How we use your data

We use your data for four main purposes. First, we verify your identity and comply with legal requirements—this is mandatory for all account holders. Second, we process your deposits and withdrawals accurately and securely. Third, we detect and prevent fraud, money laundering, and account misuse. Fourth, we improve our platform by analyzing how players interact with our games and which payment methods are most popular.

We do not use your data for marketing without your consent. We do not sell your contact information to third parties. We do not build profiles about you outside of what's necessary to operate your account and comply with the law. If we need to contact you, we do so only about your account, our promotions, or legal notices.

Third-party processors and data sharing

We work with external processors to operate parley securely. Our payment processors (handling mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers) receive only the minimum information needed to complete your transaction. Our fraud-prevention service receives transaction details to check for suspicious patterns. Our data-storage provider hosts your account information on encrypted servers.

These processors are contractually bound to protect your data and to use it only for the specific purposes we've instructed them. They are not permitted to share your data with other third parties. Our servers may sit outside your jurisdiction, but all data is encrypted in transit and at rest.

Your rights regarding your data on parley

You have the right to request a copy of all personal data we hold about you. You can request that we correct inaccurate information or delete data that is no longer necessary. You can request that we limit how we use your data or ask us to export your information. To exercise any of these rights, contact our support team via email or in-app messaging.

We will respond to your request within a reasonable timeframe, typically within fourteen days. If your request requires investigation or involves complex data retrieval, we may request an extension. We will not charge you for providing access to your own data.

Cookies, retention, and contact

How we use cookies on parley

We use cookies to keep you logged into your parley account and to remember your preferences (such as your preferred language or timezone). These are essential cookies—without them, our platform cannot function. We also use cookies to analyze how players navigate our site and which games are most popular. This helps us improve our platform, but you can disable analytical cookies in your browser settings without affecting your ability to use parley.

We do not use cookies to track you across other websites. We do not share cookie data with advertisers. If you clear your browser cookies, you will be logged out of parley, and you will need to log in again on your next visit.

How long we keep your data

We retain your account data for as long as your account is active. Once you close your account, we retain your data for an additional seven years to comply with financial and anti-money-laundering regulations. After that period, we securely delete your information. If you request deletion of your data before your account closure, we will discuss your request with our compliance team, as some data may be required by law to retain.

We at parley believe your data is yours. We protect it, we do not sell it, and we give you control over how we use it.

Contact us about your privacy on parley

If you have questions about how we use your data, concerns about your privacy on parley, or a request to access, correct, or delete your information, contact our support team. We respond in English and local languages. You can reach us via email or through the in-app messaging system on parley.

We take privacy seriously and will investigate any concerns. If you believe we have mishandled your data or violated this privacy notice, you also have the right to lodge a complaint with the data-protection authority in your jurisdiction.

Changes to this privacy notice

We may update this notice if our practices change or if the law requires it. We will notify you of material changes by email or through an in-app notice. Your continued use of parley after such changes indicates your acceptance of the updated notice. We recommend reviewing this page periodically to stay informed about our privacy practices.

• Last updated: This notice reflects our current data-handling practices and applies to all parley account holders.
• Jurisdiction note: Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
• Questions? Contact our support team via email or in-app messaging for clarification on any aspect of this notice.